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Privacy Policy

This Privacy Policy describes how we collect and use information as a result of your use of My Knee Guide®, whether accessed via a smartphone application or internet website. Please read this Privacy Policy carefully before accessing the services provided by My Knee Guide.

User Provided Information

Your use of this application or website gives permission for the collection of certain information. Additionally, there may be further user information provided as part of the registration process. Registration with us is optional. However, please keep in mind that you may not be able to use some of the features offered by My Knee Guide unless you register with us.

When you register with My Knee Guide, you provide general contact information, which may include your name, email address, user name, password and other registration information. Registered users may also enter information into our system when using the Application/Website, such as contact information, timeline events and user created notes.

We are committed to ensuring the security of your information. We maintain physical, electronic and management procedures to secure the user’s private contact information, notes, timeline items, and checklists, and make every effort to see that they are held in strict confidence and are never shared with third parties. For example, we limit access to this information to authorized employees and contractors who need to know that information in order to operate, develop or improve My Knee Guide. We do not sell or rent your personal information to third parties for the purposes of marketing their products or services. To protect our user information, we use Secure Sockets Layer (SSL), which are cryptographic protocols that provide communication security over the Internet.

Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

My knee Guide may contact you from time to time to provide you with important information, required notices and marketing promotions. We may use third parties to provide analytics on our Application/Website. When you sign up for My Knee Guide, you give us permission to share aggregate click data as necessary for the third party to provide that service. We may disclose aggregated information about the use of our Application/Website.  We will make every effort to assure that shared information will not contain personal data.  Some information may be provided to our contractors and service providers solely for the purpose of maintaining, enhancing, or adding to the functionality of the Application/Website. In the case of criminal investigations, including but not limited to fraud or alleged illegal activity, we may share your personal information with law enforcement and/or government.

Automatically Collected Information

My Knee Guide may collect certain information automatically, such as the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device or computer, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Website. See “Automatic Data Collection and Advertising” section for examples.

Location Services

If the user grants permission, this application will collect precise information about the location of your device for the use of presenting the user information in the Find section. This will be done with the locations services feature of your Smartphone. Additionally, My Knee Guide may collect and use the IP address provided by your service provider to provide the functions of the Find section.

We will share your information with third parties only in the ways that are described in this Privacy Policy. We may disclose user provided and automatically collected information as required by law, such as to comply with a subpoena, or similar legal process. Additionally, information may be disclosed when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request. We also may share your information with our trusted service providers who work on our behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Third Party Sites and Services

This Application/Website may permit you to link to other websites, services or resources on the internet. When you access third party websites, you do so at your own risk. My Knee Guide is not responsible for the information, claims, functions, accuracy, legality or any content provided by these third party sites. The inclusion of any advertised link does not imply endorsement by My Knee Guide or any association with its operators. You further acknowledge and agree that My Knee Guide shall not be responsible or liable, directly, or indirectly for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services offered by any third party site.

Automatic Data Collection and Advertising

My Knee Guide is supported via advertising, and collects data to help the Application/Website serve ads. We work with advertisers and third party advertising networks. We may additionally work with analytics companies to help us understand how the application or website advertising is being used. This may include but is not limited to the frequency and duration of usage. We may provide advertisers information on how a user interacts with advertising provided by My Knee Guide.

You may opt-out of all information collection by uninstalling the Application. You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here, or by informing you via email or text message that changes have been made. You are advised to consult this Privacy Policy regularly for any changes.

Your Consent

By using My Knee Guide services, you are consenting to our processing of user provided and automatically collected information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States (US). If you reside outside the US, your information will be transferred to the US and processed and stored there under US privacy standards. By using My Knee Guide and providing information to us, you consent to such transfer to, and processing in the US.